Contact us
One inbox for everything. Whether it's a partnership, a correction or a security report, it all goes to the same place. We'll reply as best we can; we can't promise within a few hours, but we will read it.
How to reach us
All contact goes to one inbox: [email protected]. Whatever it's about, send it here:
- General enquiries — partnerships, press, privacy questions, or anything else.
- Content corrections — something wrong or out of date, or more accurate official information. We'll check it, correct it, and log the date in our corrections record.
- Security reports — a security issue with this site itself (for example a page behaving oddly, or a suspected clone). Please describe clearly what you saw, on which page, and how to reproduce it.
Including the page URL and the problem you spotted saves us a lot of time.
About replies
We don't make promises like "reply within 24 hours", because promising what we can't deliver is just dishonest. In practice: we'll reply as best we can, and corrections and security reports usually get looked at first. If you wrote in and heard nothing, you can try again after a while.
Worth checking before you write
If your question is "is this person claiming to be official real?" or "is this link a phishing site?", you can actually verify it yourself, and faster. Start with verifying Binance official channels to check an identity, use the look-alike domain checker to compare a URL character by character, or browse the matching tactic in all entries. If something has already gone wrong, read the first 4 things to do after a scam and take the steps that limit the damage first.